Rewards FAQ

SIGNING UP

Why should I download and install the MOD app?

You can order ahead and skip the line, find your nearest MOD restaurant, get special offers and (most importantly) earn stamps to get rewards!

How do I sign up for MOD Rewards?

Search “MOD Pizza” in the App Store (Apple) or Google Play (Android). Download the app to your smartphone and create an account.

What do I get for signing up for MOD Rewards through the MOD app?

When you download and sign up to the app, you’ll get 4 free stamps toward your first reward. (These will show within 24 hours).

Do I get anything for referring a friend to MOD Rewards?

Absolutely. For every friend that downloads, registers and uses the MOD app using your invite code, you’ll receive a reward you can redeem for a free drink (175ml glass of wine, pint of beer or refillable soft drink).

PROGRAM DETAILS

How does the MOD Rewards program work?

For every MOD Pizza or Salad you purchase, you’ll earn 1 stamp (purchases made by redeeming your rewards, and purchases made through third-party meal delivery services are excluded from earning reward stamps). When you collect 6 stamps, you’ll receive a reward you can redeem for a free starter or side dish and when you collect 12 stamps you’ll receive a reward you can redeem for a free MOD Pizza or MOD Salad.

How do I earn stamps?

Easy! Just scan your receipt’s barcode up to 7 days after your purchase to collect your stamps.

How do I scan my receipt?

Follow these simple steps! Open the MOD Rewards app, click on “Rewards”, click “Earn”, and then select “Scan Barcode”. Position your phone’s camera over the barcode located on the bottom of the receipt to start the scanning process. After the scan is successfully completed, you will see a message confirming the stamps added to your account.

How do I earn stamps for orders placed online or through the MOD app?

Go to order.modpizza.co.uk or the MOD app to create an account and sign in. When you place an order online or through the MOD app, your stamps will be automatically be added to your account.

What menu items will earn me stamps?

You can earn stamps when you purchase any MOD Pizza, Mega Pizza, Gluten Free Pizza, Pizza Salad, MOD Salad or Mega Salad.

How often can I earn stamps or enter receipts?

You can collect stamps for up to four transactions every 4 hours.

Can I earn stamps from my purchases through a 3rd party delivery service?

No. You only earn stamps when you order directly from MOD. In other words, it’s just between us.

Do my stamps expire?

Unused stamps will expire 365 days after your last transaction.

Do I earn stamps on promotional offers?

No, any free item will not earn you stamps.

Do I earn stamps with my student discount?

Yes, you can earn any stamps alongside your student discount.

Do I earn stamps when I purchase a MOD gift card?

No, but when you use your MOD gift card to buy eligible items, you will earn stamps then.

How quickly after a purchase will I get my stamps?

Your stamps will be added to your account within 24 hours.

REWARDS + OFFERS

How many stamps are needed to earn a reward?

After you earn 6 stamps, you will be automatically be given you’re a reward for a free starter or side, after 12 stamps you will automatically be given a reward for a free MOD Pizza or Salad.

How quickly must I use my reward or special offer?

Rewards will expire after 180 days if they’re not used. Occasionally, you will receive special offers – these will have their own unique expiration date listed.

How do I redeem a reward or special offer?

Within the MOD app, select “redeem” on the reward or offer you wish to use. Hot Tip: Make sure you do this at the restaurant because the reward countdown begins once you push the “redeem” button. If you don’t redeem within the given window of time, your reward will be returned to your account until you use it or it expires.

I just earned my first reward. How quickly can I use it?

You can redeem the reward as soon as it shows up in your app.

TROUBLESHOOTING

I couldn’t scan the barcode to earn my stamps. What should I do?

You can manually enter in the MOD Rewards code (just below the barcode). You have up to 7 days after your purchase to do this.

I didn’t have my phone with me during my purchase. What can I do?

Your receipt is your ticket to stamps. You can scan your receipt barcode anytime up to 7 days after your purchase and collect stamps.

I lost my MOD receipt. What should I do?

If you purchased in-store at MOD and didn’t scan your smartphone at the register and you don’t have your receipt, unfortunately, those stamps are now in the stamps graveyard.

I’ve still got questions. What should I do?

Drop us a line at appfeedback@modpizza.co.uk and ask away!